As you may imagine, Source Elements is experiencing extremely high support request volumes, at this time priority support is given to purchased license holders. Please contact us for flexible pricing options. Every single request is very important to us, and we appreciate your understanding that we may be delayed up to 24 hours in responding. If your request is urgent please add the words URGENT to your email subject so we can see this. We cannot guarantee a fast reply however it will help get our attention — We are very grateful for your patience while we get back to you. We're here to help.
Product to try: Source-Connect Pro X 3.9 with Replace
A phsyical iLok USB dongle is required to run this product
WHAT'S AN iLOK ACCOUNT AND WHY DO I NEED ONE?
Source Elements software requires that you have an iLok account for copy protection. Most software doesn't require you have a physical iLok, but has the
option for you to use a "Machine License" which does not require an actual iLok present.
I DON'T HAVE AN iLOK ACCOUNT
You will need to create one - this only takes a moment. Once you have your new iLok.com account username, come back to this page to obtain your Software trial.
CREATE YOUR iLOK.COM ACCOUNT
Source-Connect Pro requires the physical USB dongle device called an 'iLok'.