As you may imagine, Source Elements is experiencing extremely high support request volumes, at this time priority support is given to purchased license holders. Please contact us for flexible pricing options. Every single request is very important to us, and we appreciate your understanding that we may be delayed up to 24 hours in responding. If your request is urgent please add the words URGENT to your email subject so we can see this. We cannot guarantee a fast reply however it will help get our attention — We are very grateful for your patience while we get back to you. We're here to help.
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